Skip to content

Cart

Your cart is empty

Continue shopping

Article: How to Apply for ROBOTIME Part Replacement Service: 3 Easy Steps 0 Minutes

How to Apply for ROBOTIME Part Replacement Service: 3 Easy Steps
All Blogs 0 Minutes

How to Apply for ROBOTIME Part Replacement Service: 3 Easy Steps

If you receive ROBOTIME's products with missing parts or need to fix damaging/lost parts while assembling, don't worry! Here are 3 easy steps to apply for our part replacement service.

 

Step 1: click on the 'part replacement' page at the bottom of the Robotimeonline.com.

or visit: https://www.robotimeonline.com/pages/part-replacement

 

Step 2: Click on the online form

 

Step 3: Fill out the form & submit

 

Done! Our customer service will contact you via email within 2 working days. 

NOTE: Due to the customs policy of international shipping, tools like glue, wax, and battery may not be included in the package. But don't worry, these tools can be easily found in your local stores. If you need help figuring out which specific glue or battery matches your kits or need further help, please feel free to contact our customer service team: service@robotime.com

Leave a comment

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.

All comments are moderated before being published.

Read more

Introducing The New ROKR Magic Cello Music Box Puzzle

Introducing The New ROKR Magic Cello Music Box Puzzle

There is a new wooden DIY craft kit that collectors can add to their displays. The ROKR Magic Cello Mechanical Music Box 3D Wooden Puzzle brings together two popular themes with the stylized romant...

Read more
A Year in Review: Robotime in 2022

A Year in Review: Robotime in 2022

Dear friends, 2022 has ended and we are now in new year 2023. During the previous year, Robotime conducted a review and would like to discuss our plans and emotions with players, which we will shar...

Read more