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Robotime Fix Help

Fix Common Problems with 3D Wooden Puzzles & Miniature Kits

Find practical repair and troubleshooting guides for broken pieces, loose or tight parts, lights that will not turn on, and mechanisms that stop working during assembly.

Start with the last step that worked.

Most DIY kit problems come from one small issue: a part was forced, a joint shifted, a wire loosened, or a moving section gained friction. Use these guides to narrow down the cause before taking the model apart or requesting replacement parts.

  • Do not force parts that feel too tight or misaligned.
  • Check the instruction step, part number, and orientation first.
  • Test lights and moving mechanisms before closing hidden areas.
  • Take clear photos if you need customer support or replacement parts.
01

Broken Piece

Repair a snapped, cracked, or damaged part when it can be fixed safely.

How can I fix a broken piece in my kit?

Check whether your kit includes a spare piece, repair small clean breaks with glue when possible, and request a replacement if the part is structural, badly damaged, or cannot be rebuilt safely.

Read full guide
02

Fit Issues

Fix loose, wobbly, tight, or hard-to-fit parts without damaging the model.

How can I fix loose or wobbly parts?

If a joint or decorative piece feels loose, check the orientation and support points first. Use only a small amount of glue, keep the piece aligned while it sets, and clean excess glue before it dries.

Read full guide

How can I fix parts that are too tight to fit?

If a part feels too tight, stop before forcing it. Recheck the direction, sand only the contact area little by little, test-fit often, and use wax or soap only where friction needs to be reduced.

Read full guide
03

Lights

Troubleshoot lights, LEDs, switches, batteries, connectors, and hidden wires.

What should I do if the lights will not turn on?

Start with fresh batteries or the correct power source, then check switches, wire connections, flickering behavior, repeated on/off issues, and hidden wires that may have been pinched during final assembly.

Read full guide
04

Mechanisms

Find the cause when gears, belts, motors, conveyors, clocks, or moving parts stop working.

How can I fix a mechanism that is not working?

Check power and controls first, then reduce friction, inspect belts and gear alignment, test the motor without load, and isolate the moving section that causes the mechanism to stop.

Read full guide

Need a replacement part?

If a part is missing, defective, or cannot be repaired safely, prepare the product name, part number, order information, and a clear photo so our support team can help faster.

Go to Part Replacement