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If you need any help, please fill out the forms or follow the instructions below according to your needs, we have dedicated customer service to assist you.

*Note: Upon placing your order, an order confirmation email will be sent to you. In case you do not receive it, kindly consider checking your spam folder.

  • If you have a ROBOTIME account, you can log into your account and check your order history.
  • If you have any other questions, please chat with us or email us.
  • Pre-sales customer support & business cooperation: business@robotime.com.
  • After-sales customer support: service@robotime.com.